The Home Workers Strategy (whilst still having a life)

A messy desk at homeA lot of people tell me that moving toward home working is easy, just decide one day that its going to happen and there you go…………..right? Without a plan and thinking thoroughly about your run and jump into home working you might want to think again. Interested well read on.

Many organisations for lots of different reasons close offices and decide that the workforce can work from a home base. Generally there is a shrug of the collective shoulders, you pick up your laptop, a phone and off you go. No planning, no discussions at home of what it may mean to the family or how you will manage the available space.

Mum’s and Dad’s going back to work after a baby might not want to be away from their precious one, so this options will help them get back to the work they love. Again jumping in with both feet might work but when you plan the home working thing with work and family in mind its potentially a win win situation.

Here is a quick check list of things I use to help business and individuals move positively toward home working bliss.

  • Get the right technology and support for technology sorted out quickly. Being on your own to sort out broken computers, sufficient broadband, mobile phone signal etc can be challenging. Make sure you have a back up system for both files and hardware , so the stress of things going pop is reduced.
  • Talk to the family. Ensure that families and especially children understand what is happening. Let them have their input into the transitional process.
  • Decide on where you will situate your office space. This goes back to families once more, as excess clutter and paper work can cause quite a lot of stress and conflict. A corner of a living room is fine but what disturbance will you get and what hours will you be able to work most productively without being bothered?
  • If you are lucky you can convert a bedroom or garage. Again spend time planning and setting this out so you feel you are at work and away from home.
  • Commute to work. Yes I know you are working at home but a trip to the newsagents or bakers in the morning helps you get your head in the right space for work.
  • Decide upon how to maintain your social connections. Meet colleagues at the many hotels with lobbies that have coffee shops and catch up with friends when you can.
  • Do not get dragged into working too long – presenteeism is a serious problem for home based working.
  • Keep technology away from the bedroom and yes I mean phones, TV’s and computers. You need your sleep to be effective at work and yes that means home based workers too.
  • Start a homeworkers coffee morning or lunch club. Great for small business owners to mix, get ideas & network.
  • Most of all enjoy the home working experience. Enjoy the flexibility and the chance for a better lifestyle for you and your family. Plus with planning get a great deal of work done whilst sitting at home.

So all is not lost for home based working just needs a bit of careful planning and bit of negotiation and most of all commitment to make it work. Good luck and most of all have fun with the change to more flexible working.

Call or email me for details of my strategies for successful home working and my upcoming book “How to Work at Home & Stay Sane”

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A Question of Culture – bullying or just banter?

indexFor us here in the UK we have been reading and discussing an incident on a television program “I’m a Celebrity Get Me Out of Here”, where a contestant was believed to verbally bullied another member of the group. Now in his defence the person doing the alleged bullying stated it was just banter and that it was accepted between both parties that it was just that a bit of fun. However, the watching audience saw the incident differently. The cry of “bully” and abuse rang around the corridors of the media for at least 36 hours until another minor incident subsumed the short attention span. Though the incident raised an issue in the contemporary workplace between groups and individuals of what does constitutes abuse & bullying and what is just consigned to being banter. What is the cut off point between verbal jousting and causing offence? Hopefully exploring this cultural issue can shed some light on the moral maze we all seem to encounter at work and within organisations.

Having experienced may different working environments banter and joking can be fun, reduce stress and raise morale within the group but it can be difficult to recognise when harmless fun becomes bullying, victimisation or even discrimination. Personal jokes and banter, friendly insults and quips are often how we interact in the workplace, at social gatherings or when we meet up with our friends and family. Sometimes closer friendships and the degree of familiarity allow for insults or name calling to be exchanged, with lasting effects of feelings or upset. Clearly everyone is comfortable and shares the laughter and enjoyment.

The darker side of the banter questions can happen when a person is singled out to be the butt of repeated personal attention and cutting comments and then the banter can become harmful to the person concerned. It is clearly no longer fun and the line between banter and bullying or discrimination has been crossed. However, what is the tipping point pushing banter over into abuse and discrimination and subsequent personal isolation and upset.

It is difficult for employees to know and comprehend when the line is about to be crossed and have the confidence to tell colleagues that enough is enough.  Factory life (mainly male dominated) can be tough for the thin skinned. Sometimes personal differences will be highlighted with a nick name or term that describes the person that clearly identifies them to the group. Its usually not overly complementary so can be hard to come to terms with. Usually the shift team are bonded as a group and the ribald banter is part and parcel of your working life.  This environment is similar to male dominated dressing rooms in sport, it is this culture that the alleged celebrity bully comes from. Perhaps then exhibits a different tolerance to the banter than other groups?  There is a hierarchy and men occupy roles within the group. The banter is part of the motivation and bonding process to suggest although we can have some fun at each others expense we are a team. Its easy to make some lazy hypothesis to suggest its men that allow banter, experience in female dominated environments suggests otherwise.  The banter is there but in a different more subtle form. Perhaps more passive aggressive, less obvious but nevertheless still present within the group. Of course this is a generalisation and there always exceptions to the rule.

So In principle the bullying or banter question is about context and culture within the group and the organisation. When cultures collide i.e. a factory or dressing room toward families sitting in their armchairs at home & media hacks, then perceptions on the interaction change.  We formally accept different rules and expectations within different environments. Psychologically called attributions. A attribution is the process by which individuals explain the causes of behavior and events. So home life is different than being at work, out with friends or in the dressing room. Behaviour and language adapt to the different environment and cultural expectations. I am sure you speak to your friends differently to your line manager to your family? So the term bully is very difficult to define or attribute from a distance unless we understand that the people concerned consent to the interaction rule of engagement.

Tbe bullying and banter question is a moral maze. Measuring it by external standards through a politically correct lens will no doubt always veer toward bullying as these robust interactions do not appear polite or appropriate from a distance.  However we may need to take time to understand the different cultures we exist within and what rules apply and to whom before we make snap judgements. Understanding how we attribute events and behaviours with different groups will no doubt help us look behind the smoke and mirrors of society, social interactions and groups. Bulling cannot be tolerated but where do we draw the line for wholesome and group bonding banter? A question for us all to cogitate.